My package is not expected to arrive on the scheduled delivery date. What can I do?

Any mail or shipping delays that occur after a package has been handed to the shipping courier (UPS or USPS) is beyond our control.

Your package may be delayed due to weather conditions, holidays, or because the package has been lost or damaged in transit.

If the tracking page does not indicate a reason for the shipping delay, please reach out to us and will contact the courier to locate your package.

If your package was lost or damaged in transit, please contact us immediately.